What Our Happy Customers Say
Our clients are always our number one priority. We love helping our customers build the space of their dreams. We always strive to exceed expectations for them, and it’s gratifying when their feedback reflects our efforts.
Mark & Denise | Home Owner
“We wanted to thank you all very much for the tremendous work you all put in from start to finish with our kitchen. With us being far removed from the mechanics of the process, you made it very seamless for us. We really had no idea where to start when we decided to renovate the kitchen. Fortunately for us, we came across your business and the rest was easy on our end.
From your very welcoming greeting on our first visit, to all the experienced knowledge of construction, to all the practical and creative thought regarding design, to practically taking us on a step-by-step guided tutorial of cabinet design and construction, to taking charge of the project to the finish. Your company really takes care of the customer from drawing board to a fully working home kitchen.
We especially appreciated the hands-on contributions of Kim and Sara with everything from design, colour, material, countertops, hardware, and suggestions and insight for the sink and fixtures. And backing up all that beautiful, finished product with expert and professional installation with the perfectionist Carl. A true craftsman and professional. All in a timing and efficient manner.
It was truly a pleasure to have Urban Cabinets design, supply, and install our new beautiful kitchen. Your genuine concern showed every day, and it was very comforting to see that. You all made this a very pleasant and surprise-free experience. The kitchen is beyond beautiful, far beyond what we thought it could be. A job well done! Thank you again very much!”
Rick Howie | Home Owner
“Carol and I recently moved into new accommodations and decided to make some changes. As we explored various cabinet companies in Kamloops, we were not satisfied with either the initial service or products that we had encountered. We were having coffee across the mall from Kamloops Urban Cabinets when we spotted their sign and decided to drop in for a visit. From the very first friendly and accommodating encounter, we knew we had come to the right place. We were treated as old friends from the start, and when Sara asked which shade of white we were interested in, Carol knew we had found the right designers.
Kim and Sara also mentioned Columbia Cabinets as a new product line and promptly had a door delivered as a sample. While we could not view the actual cabinet boxes, we trusted Sara’s judgement and ordered them. And what superb cabinets they turned out to be. Maple interiors with dovetail joints for the drawers and high-quality slides helped to complete the package. We were so impressed, we added bathroom vanities to the order.
Covid-19 caused unavoidable delays with preparatory and finishing work and throughout it all, Kim and Sara remained patient and supportive. Changes were accommodated in a positive and helpful manner. Carl was their expert installer and his work was superb. He too had to make more visits than anticipated due to circumstances beyond all of our control, but all of this was accepted with his patient and friendly demeanor.
In short, we could not have been happier and more satisfied with the products and level of service provided by Kamloops Urban Cabinets. Kamloops is fortunate to have a business of this quality and we continue to pass on recommendations to friends. Thank you, Kim and Sara. We wish we had more work to do in order to continue our friendship on a regular basis.”
Linda Ward | Home Owner
“I am extremely pleased with our cabinets from Urban Cabinets. It was a pleasure working with Sara and Kim. The whole process from start to finish was seamless. They worked with my ideas, as well as adding suggestions from their valuable expertise and experience. They always communicated clearly and in a timely fashion. Carl’s attention to detail in the installation is very evident. He did an amazing job. I highly recommend Urban Cabinets for kitchen and bathroom cabinetry. Thank you Sara, Kim and Carl!”
Shannon and Kevin Schmidt | Home Owner
“We could not be happier with our new Kitchen from Urban Cabinets. Kim put features into our design that we never even thought of, and now can’t live without, such as a pull-out garbage/recycling cabinet, pull out spice rack and under cabinet lighting. Both Kim and Sara helped with ideas for our main floor make-over, not just the kitchen. They were always willing to bounce ideas with and to help us make choices with things like flooring and lighting. Their suggestions always took into consideration our style and needs. They checked in on the process from start to finish, and their installer, Carl, is a master craftsman. I highly recommend Urban Cabinets. Thank you Kim and Sara, we love our new kitchen!”
Joe & Lynne Koziol | Home Owner
“After waiting 28 years for a kitchen reno, last June 2019 we contacted Kim of Kamloops Urban Cabinets on recommendation from our contractor. From that first visit we connected like friends. We presented our conceptual plans, and within days Kim sent us a proposal. We always felt we had an open dialogue in choosing the cabinetry and accessories, as information on the pros and cons was provided and discussed.
Their recommendations for other products necessary for the reno, such as counter-tops & tiles, sink & faucets, & lighting met all our expectations in quality and delivery. The cabinets arrived according to schedule, installation was fast and professional (thank you! Corey)! Any issues we’ve had over the last nine months have been quickly resolved.
We continue to be overwhelmed with the reno, and can’t thank enough the gals, Kim & Sara, for giving us such ‘customer satisfaction’. We highly recommend Kamloops Urban Cabinets!”
Graham & Allison Knights | Home Owner
“From the warm welcome we received in the showroom to the final walk-through inspection of our completed project, our experience with Kamloops Urban Cabinets has been exceptional. Every stage of the process – from estimates to design and layout, to installation and a few minor deficiency fixes has been done with great care, professionalism, and lots of fun and laughs along the way too.
Kim and Sara are outstanding to work with and we couldn’t be happier with the finished results. Kim’s eye for detail has resulted in spaces that are not only gorgeous but also highly functional. We always felt like she had our best interests at heart with the style, design, and budget. Any requests we had for customization along the way were welcomed and incorporated and for anything we were unsure of, Kim and Sara were able to offer options and solutions to get things just right.
We are truly grateful to have had the wonderful team at Kamloops Urban Cabinets be such a big part of building our dream home.”
Kirsten Pejril | Home Owner
“We recently met Kim at Urban Cabinets and fell in love with her enthusiasm, her kind spirit and her love for designing beautiful kitchens. She provided the best information and customer service throughout our entire process, from the design stage right through to the final installation stage.
Kim took into account our kitchen dreams, being mindful of our budget, practical of our space and provided a fresh innovative eye to our design. Her experience in the industry radiated as she provided us with insight and ideas we would not have thought of ourselves.
As a family with young children and a large, close extended family, I am so excited to have such a stunning kitchen that acts as our gathering place, that can entertain our family and friends and be the heart of our home.
I would highly recommend Kim and the rest of the staff at Kamloops Urban Cabinets!!”
Alissa Neilsen | Executive Assistant, Summit Electric Ltd.
“We could not be more pleased with the result of our office cabinets and staff lunch room/lounge! Kim and the team at Urban Cabinets were incredibly helpful in the design and product selection process. The installation of the cabinets was on time and in a very professional manner. We would recommend Urban Cabinets to any business or homeowner in town!”
Our Team’s Favourite Pic
Mid-century modern inspired renovation. Grain matched natural walnut accompanied by charcoal-stained maple. Polished Claudia Omina quartz with a full height splash. Natural Walnut 2-inch floating shelves and recessed lights.